Martha joined the staff of Cross Roads House in 2004 as the Development Director and was promoted to Executive Director in 2013. In her role as the development director she oversaw and executed a successful $5 million capital campaign to design and construct a new shelter facility. She works closely with the shelter's Board of Directors and is responsible for overseeing shelter operations, programming, marketing, fundraising, and financial management of the non-profit organization.
Sandy is the Program Director of Cross Roads House, where her primary responsibility is enhancement of programming to support residents’ physical and emotional well-being, self-sufficiency, and successful movement to permanent housing. To accomplish this she supervises the shelter and community-based social work team, works to establish interagency partnerships, identifies and addresses direct and clinical service staff training needs, and assists with obtaining new and diverse funding from government and other sources.
As Finance Director, Susan manages the financial of Cross Roads House, including: payment of bills, processing of payroll, financial reports for funders, monthly fiscal reports for Board of Directors, preparation of budget for Executive Director and Board approval, and preparation and management of annual audit. She also manages the human resource and insurance functions for the agency. Susan holds an MS in Accounting from Southern NH University, a BA from the University of NH, and an AA McIntosh College. She has completed advanced graduate study in business and also in historical research. She is a Certified Fraud Examiner, ACFE designation with a Graduate Certificate in Forensic Accounting, from Southern NH University.
Jessica Parker joined the Cross Roads House staff in 2013. She has experience working in higher education and non-profits, doing fundraising, event planning, grant writing, marketing, and graphic design. Jessica received her BS in Communications from Emerson College.
As part of the Cross Roads House development team, Jessica enjoys managing marketing, fundraising, and event planning-related tasks for the shelter. Jessica is a member of the Portsmouth Rotary Club.
Jim joined Cross Roads House as the Shelter Manager in 2019. Jim brings years of experience helping those in need by working with non-profit organizations. As shelter manager, Jim works together with the Facilities Manager, Case Managers, and Direct Care Staff, to ensure the needs of the residents are met and the facility is operating well. Jim has a BS from Liberty University.
Jim is responsible for all operations of Cross Roads House buildings and grounds. Jim brings over 20 years of experience in Facilities Management to his work here at Cross Roads House. During that time, Jim has learned that a healthy, safe, and secure building is the best platform for the business to operate and the residents to function. Whether it is production, office, or housing, at the end of the day it really is all about the people inside. They are the number one priority.
With more than 20 years of experience in all facets of the food service industry, Michael came to Cross Roads House in 2014 with a wealth of knowledge that helped us make better use of donated food, our committed volunteers' time, and even offer residents more meal options each day. Coming from the demanding life of cooking in busy restaurant kitchens in our nation's capital, Michael, his wife, and young son all appreciate the more family-friendly "nine to five" schedule of working full time as the Kitchen Coordinator at Cross Roads House.
Kristina joined Cross Roads House as the Development Database & Volunteer Coordinator in 2019. She has approximately 10 years of experience working in non-profits. She has worked in development, doing fundraising, grant writing, designing marketing collateral, and managing the donor database. Kristina is an AmeriCoprs alumna. As an AmeriCorps volunteer, she enjoyed working closely with volunteers in the community she served. She has a BS from the University of New Hampshire, Durham.